Community Banker
Why Frontier Bank?
At Frontier Bank of Texas, we have created a culture of honesty, integrity, loyalty, community, leadership, and respect. When you join Frontier Bank you become part of a family. This tribe is intensely committed to delivering superb customer service and financial sophistication to our communities.
To inspire greatness we invest in our people by offering growth opportunities through training and education, a work-life balance environment, and competitive compensation. We recognize those who deliver beyond expectations through contribution bonuses and employee-nominated awards.
Together, we’re redefining community banking by having one level of service. Personal. If you are ready for a strong sense of camaraderie, join us and experience your new Frontier.
What Will I Do?
The Community Banker serves as the front-line sales and service banker for Frontier Bank prospects and customers seeking to start and grow a relationship with our bank.
Demonstrates Frontier Bank of Texas values: HONESTY, LOYALTY, DEPENDABILITY, LEADERSHIP, COMMUNITY, RESPECT
- Engages with prospects, customers and borrowers to discuss both business and consumer financial needs as well as consumer lending needs.
- Ask for referrals and promotes other bank business products and services.
- Generates new business through educating and cross selling the bank’s products and services to new and existing customers.
- Assists with transactional duties, including teller functions, open new deposit accounts, process consumer loan applications, and refers opportunities to the senior lending team for real estate and business loans.
- Grant customer access to safe deposit box and vault access according to the Bank’s security policies and procedures.
- Assists in maintaining all dual-control logs while maintaining operational efficiency.
- Maintains a position of trust and responsibility by keeping all employee and customer information confidential and secure.
- Contributes to a team environment by answering incoming telephone calls, emails and inquiries while offering expert financial assistance.
- Provides key leadership and expertise on the core processing system, expert on policies and procedures, and effectively prospecting while growing the branch.
- Utilizes a needs-based methodology to assess customer financial needs and provides solutions that align with those needs.
- Adheres to strict compliance rules and regulations to provide optimal operational efficiency.
- Understands how to formulate appropriate open-ended questions that spark conversations resulting in uncovering financial needs of customers, prospects and community members.
- Leverages our software programs such as S&P Global to conduct effective research on prospects and utilizes that information for intentional prospecting efforts and cold calling.
- Promotes our stellar Treasury Management products and services including but not limited to, merchant services, debit cards, online banking, credit cards, Positive Pay, RDC and ACH.
- Partners with management to source and win business, including new deposits, loans, and related services.
- Supports senior leadership in achieving branch goals in growing the branch with deposits and referrals for lending and wealth management.
- Completes all required BAI, security and assigned annual trainings while seeking opportunity for continuous professional development.
- Actively seeks participation in community events, CRA activities, and other opportunities to represent Frontier Bank with distinction.
- Knowledge on BSA, AML, OFAC and CIP regulations.
About You:
- High school diploma or general education degree (GED);
- 3 years related banking experience and/or training; or an equivalent combination
- of education and experience. College level course work in finance, business
- management, and/or accounting, or equivalent training, is encouraged
- Strong foundational knowledge in basic math and financial services
- Experience in banking, loan origination, and loan processing preferred but not required
- Proficiency with financial software and 10-key typing
- Previous experience as a loan officer is preferred
- Excellent customer service skills and ability to communicate effectively
- Detail-oriented with strong organizational skills
- Current Driver’s License, reliable transportation
Our benefits include:
We offer exceptional benefits because we believe that taking care of our team is just as important as taking care of our customers.
- Excellent benefits including medical, dental, and vision
- Life Insurance, Short-Term & Long-Term Disability - All company-paid
- Generous PTO - 21 days of paid time off, plus 12 Federal Holidays
- 401(k) Matching Program - We help you plan for your future
- Wellness Reimbursement and discounts at local gyms
- A Culture That Cares - You’ll be part of a team that values your contributions
Frontier Bank is an Equal Opportunity Employer